Shipping Policy
Shipping Policy – Aqua Touch
At Aqua Touch, we aim to deliver your orders quickly and safely across Pakistan.
Shipping Locations
- We currently ship all over Pakistan.
- International shipping is not available at this time.
Processing Time
- Orders are processed within 1–2 working days after confirmation.
- Orders placed on Sundays or public holidays are processed on the next working day.
Delivery Time
- Estimated delivery time is 3–5 working days, depending on your city and location.
- Delivery timelines may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) are calculated at checkout.
- Shipping fees are non-refundable.
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Pakistan.
- Please ensure your contact number and address are correct to avoid delivery issues.
Order Tracking
- Once your order is shipped, tracking details will be shared (if available) via WhatsApp or SMS.
Delayed or Failed Deliveries
- Aqua Touch is not responsible for delays caused by courier companies.
- If a delivery attempt fails due to incorrect address or unavailability, re-delivery charges may apply.
Damaged Packages
- If your package arrives damaged, please contact us within 48 hours with clear images or video proof.
Contact Information
For any shipping-related queries, reach out to us:
Email: aquatouch.store@gmail.com
Phone / WhatsApp: 03290061309